Description

Job Id: 70533

Policy Operations Specialist
Our client is seeking a detail-oriented and customer-focused Policy Operations Specialist to support both new business and in-force policy operations. The ideal candidate is adaptable, collaborative, and able to balance accuracy with efficiency while providing exceptional service to clients and agents. This role is well-suited for someone who enjoys problem-solving, clear communication, and navigating complex processes with professionalism and care.

This role is fully remote.

Policy Operations Specialist Responsibilities

• Process applications, evaluate accuracy, and issue new policies in compliance with regulations.
• Manage data entry, documentation, and policy issuance tasks, including printing and mailing.
• Research and resolve inquiries from policy owners, agents, and applicants.
• Handle the lifecycle servicing of active policies, including distributions and updates.
• Communicate sensitive policy details, ensuring accuracy and adherence to requirements.

Policy Operations Specialist Qualifications

• Associate degree preferred (or equivalent experience with a high school diploma).
• 2–4 years of relevant experience, ideally in insurance or financial services.
• Strong customer service, problem-solving, and communication skills.
• Ability to work independently with limited supervision while supporting team objectives.
• Proficiency in applying policies/procedures and producing accurate correspondence.

Compensation: (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks! 
As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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