Description

Job Id: 70560

Order Management Representative
Our client is seeking a detail-oriented and experienced Order Management Representative to support the full quote-to-cash process. This individual will manage customer orders from initiation through fulfillment, ensuring accuracy, compliance, and timely delivery. The ideal candidate is a proactive communicator who thrives in a fast-paced environment and excels at building strong partnerships across internal teams and external stakeholders.

This role is a hybrid model in Westminster, Colorado.

Order Management Representative Responsibilities

• Accurately process complex customer orders received through multiple channels while maintaining high standards of data integrity and compliance.
• Support sales teams with advanced quote management, ensuring accuracy prior to order creation and assisting with post-signature processing.
• Partner with finance, logistics, customer support, and compliance teams to drive a seamless order fulfillment process.
• Track order progress, anticipate potential delays, and communicate proactively with internal partners and customers to ensure on-time delivery.
• Serve as a key liaison for high-value or complex contracts involving major accounts, partners, or public sector entities.
• Collaborate with distribution centers and product management teams to confirm inventory levels and address shortages or fulfillment constraints.
• Review and validate pricing, part numbers, and delivery information before finalizing orders; promptly correct discrepancies.
• Maintain clear and thorough documentation of all order modifications and approvals in accordance with policy.
• Uphold compliance with trade regulations, revenue recognition guidelines, and internal audit requirements.
• Identify process or system inefficiencies and escalate issues as necessary for resolution.
• Conduct periodic quality audits of processed orders to ensure accuracy and compliance.
• Support global shipping, import/export, and customer documentation requirements as needed.

Order Management Representative Qualifications

• High school diploma required; associate or bachelor’s degree in business administration, supply chain, or a related field preferred.
• 2–5 years of experience in order administration, sales operations, or a similar customer support role.
• Exceptional attention to detail and organizational skills with the ability to manage multiple priorities under tight deadlines.
• Strong working knowledge of ERP and CRM platforms; experience with Oracle and Salesforce highly preferred.
• Proficiency with Microsoft Excel and Google Workspace tools (Gmail, Sheets, Docs).
• Demonstrated understanding of trade compliance, revenue recognition, and import/export processes.
• Excellent written and verbal communication skills with the ability to build cross-functional relationships.
• Proven ability to identify and resolve issues with minimal supervision.
• Familiarity with global tax/VAT processes and international shipping documentation preferred.
• Multilingual ability a plus, with regional language needs varying by business unit.
• Adaptability and willingness to learn evolving business systems and operational processes.

Compensation: $20-$22/hr. (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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