Order Administration Representative

Location
Dayton, Ohio

Type
Contract

Post Date
09/18/2024

Description

Job Id: 66816

Order Administration Representative
Our client is seeking an entry-level Order Administration Representative to support the sales and order-to-cash cycle by processing and managing customer orders.

This role is a hybrid model in Dayton, Ohio.

Order Administration Representative Responsibilities

  • Process customer orders accurately across various channels (email, phone, online) using order management systems.
  • Assist sales teams with quotes and convert them into orders.
  • Monitor order status and proactively communicate delays or issues to customers.
  • Address customer inquiries about order status, shipping, and product availability.
  • Collaborate with distribution centers and inventory teams to ensure order fulfillment.
  • Verify order accuracy (pricing, part numbers, delivery info) and resolve discrepancies.
  • Maintain order documentation and ensure compliance with company policies.

Order Administration Representative Qualifications

  • High school diploma required; associate or bachelor’s degree preferred.
  • Salesforce experience (Quote-to-Order, amendments, renewals) is a plus but not required.
  • Strong problem-solving skills and ability to adapt quickly to training.
  • Open-mindedness to navigate challenges during a system launch.
  • Excellent communication, organizational skills, and attention to detail.
  • Familiarity with ERP systems (e.g., Oracle) and proficiency in Google Apps/Microsoft Office is beneficial.
  • Experience in order administration or sales support preferred, but not required.

Compensation: $16-$18/hr. (DOE)


Benefits
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

About VanderHouwen
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies’ staffing needs and workplaces. Partner with us to land your next exciting career.

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.

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